Wrong Products Delivered. No Response

Hi Team

I purchased products from www.enamor.co.in where out of 3 products, 2 products delivered were completely wrong.
I have been trying to reach them through calls but there isnt any response. Have sent them several mails on this issues but no body responses. I just needs my money to be refunded and someone from the company should pick the products back.
Thats it.
But its not hard but is impossible to reach these people.